Hotel TV Headend System


Hotel Television Broadcast System

Hotels, motels, B&Bs are faced with the same cost pressures as more guests bring their own devices with streaming services and their use of cable or satellite TV channels decline, yet your channel subscription expenses are not declining.

The MX-400HY is designed to help your facility supply ample high-quality programming to the guest’s TV with reduced cable or satellite subscription charges. We do this through the use of DTV broadcast content, in-the-clear satellite channels, captured and encoded HDMI/component video feeds, hotel channels streamed from files, security camera video channels, and various internet sources, all in a small 1U server form factor.

Our goal with this product is to enhance the value and reduce the total ownership costs of the hospitality in-house cable TV network.

FlexDM Remote Management

Your content goes here to tease the benefits out.  Click to get to the drill down to the page. Top 3 – Reduced Cost of Ownership; Remote & Simplified Management;   Customized Component Design


Your content goes here to tease the benefits out.  Click to get to the drill down to the page. Top 3 – Reduced Cost of Ownership; Remote & Simplified Management;   Customized Component Design

1 Device, Multiple Technologies

Our simplified design has the functionality of 7+ devices in one box.

The Hotel TV Headend System MX-400HY is specifically configured to enable: 

  • HDTV on Free-to-Guest CCTV systems
  • Custom hotel video channels
  • Custom Digital hotel signage channels
  • In-house cable TV diagnostics
  • Remote Management
  • Video streaming from file playlists
  • Future proof system converts CCTV to IPTV and IPTV to CCTV
  • 32GB of Local Storage

Optional Add-Ons:

  • Increased local Storage 1TB
  • Add Satellite Channels
  • Add Analog Channels
  • Add Digital Channels
  • Add Internet Channels
  • Add Security Camera Channels

Hospitality TV Management Solutions

Below is an example of the types of input and outputs our head end can manage in your hotel, motel or hospitality needs.  We also can customize our solutions.

MX-400HS Details

Integrating these components together into one device not only reduces the cost and space required to host the system, but it also enables advanced features as our FlexDK software manages all device components through a single UI. Here’s a list of standard equipment the MX-400HY replaces.

  • Video Server / Streamer: Load up to 30 hours of video files onto the MX-400HY and create custom TV channels via our built-in video server. Create a looping playlist or schedule playback at specific times.
  • Video Encoder (HDMI / Component / Composite): Capture video and audio from any of these ports and encoded it to broadcast quality standards. This box supports h.264 and MPEG2 video and a variety of audio formats.
  • Digital Signage Player: The HTML5 video wrapper combines video streams with HTML5 media to create a dynamic multi-media experience on one or more TVs without a digital signage player. This powerful tool is made simple through presentation templates provided by West Pond. See for a list of recent templates.
  • Cable / Terrestrial / Satellite TV Set Top Box Receiver: Integrated receivers replace shelves of clunky receivers and messy wiring.
  • Demux-Remux Multichannel Multiplexer: Our integrated scalable multiplexer replaces the need for external rack mounted devices.
  • GigE Switch: 4 internal GigE ports reduce the need for an external managed switch and simplify wiring in a mixed LAN environment. Our system can communicate with your IPTV LAN, your house LAN, security cameras, and other devices while still leaving spare ports to manage the system.
  • Multi-channel modulator: 1 multi-channel, frequency and modulation agile modulator.
  • Monitor: Scanning of broadcast and cable TV channels to discover new channels and identify/resolve issues is now automated. TV no longer required.
  • Network: UDP/RTP input auto detect; IPTV simulcast output; multicast IPTV network scanning channel autodetect; RTP/RTSP input support (converted to TS)
  • Front panel display: MRDs are no longer necessary. The front panel QVGA screen provides a live view of every multiplexer input.
  • Display controller: Every display on your linear TV network can now be controlled via the integrated display control system. Just register the West Pond display control device with the MX-400HY and set its state.

Base Hardware Specifications of MX-400HY

  • Form factor: 1RU, 19 inch rack, 328.2 mm (12.92 inch) L X 442.2 mm (17.41 inch) W X 44.0 mm (1.72 inch) H
  • Weight: Less than 6 lbs
  • Shipping weight: Configuration dependent
  • Operating Temp.: 0º – 45ºC (32º-113ºF)
  • Humidity: 10 – 95% RH, non-condensing
  • Input voltage: 100 – 240VAC , 50-60Hz
  • Power: Less than 80 watts – Configuration dependent
  • Cooling: Fan cooled. Positive pressure, ~20 cfm airflow front to back.
  • Compliance: FCC class A/CE (TBD)
  • Rack mounting: Mounting ears provided
  • Cabling: Power cord included, others provided with optional hardware
  • Front panel configuration: Management LAN network connection
  • Front panel video: QVGA. H.264 & MPEG2 decode and scaling
  • CPU: Quad-core 1.6 – 2.0 GHz with GPU
  • RAM: 4GB, DDR3 ECC, 1600
  • Warranty: 1 year
  • Standard Inputs:
    • 4x GigE
    • 2x USB 3.0 Host
    • 2x low profile PCIe X1 Gen II
    • 2x full profile PCIe x1 Gen II
    • 1x Mini PCIe USB 2.0



  • ASI Out
  • ASI In/ASI Out
  • Dual ASI In/ASI Out
  • Single US Cable QAM, ISDB-T, DVB-T, 8-VSB modulator
  • Quad US Cable QAM, ISDB-T, DVB-T, 8-VSB modulator
  • Quad ATSC DTV tuner
  • Quad ISDB-T DTV tuner
  • Quad DVB-T DTV tuner
  • Cable TV Monitor Tuner US Cable QAM
  • Cable TV Monitor Tuner DVB-T
  • Cable TV Monitor Tuner ISDB-T
  • mSATA up to 1TB, 32GB standard


  • HTML5 Digital Signage
  • Display controls: 5 Unit License, 25 Unit License, 100 Unit License
  • Encoders: 1x, 2x
  • TS Outputs: 1x, 2x, Unlimited
  • Many others that are enabled by hardware detection

West Pond can create customized MX-400’s to meet your individual needs.  Schedule a call today to discuss further.

Are you looking for a device with a different feature set for your business needs? 

We can customize our Smart Headend Devices to meet your needs.  Give us a call 978-562-4306 or contact us today to discuss your needs further.

Try Our "Request a Loaner" Program!