Commercial Cable TV Solutions

Hospitality Gateway - The FlexStream HY Series

The FlexStream HY family of products are compact, economical, comprehensive replacements to aging cable TV equipment and expiring TV subscription services.

These products were designed to offer facilities an economical solution delivering conventional linear TV to residents, guests, inmates, and visitors.  The solution is compatible with any consumer or commercial TV, does not require a set top box or second remote control, and utilizes pre-existing coaxial or IPTV wiring.  Use the FlexStream HY to create a custom channel lineup from a mix of subscription free antenna channels, internally generated multimedia signage channels, and premium internet channels.  Include only the broadcast TV channels that you like, use the built in HTML templates to create attractive property channels, programming guides, and informational signage, then complement the mix with premium channels sourced from our internet media partners.  Create the perfect collection of channels with this one, easy to install, remotely managed FlexStream device.  This solution is perfect for hotels, universities, resorts, hospitals, correctional facilities, and other properties with in-house cable TV systems.  

While initially conceived for the hotel industry, the FlexStream HY family has many features that provide unique value to other markets.  For example, correctional facilities use the MX-550HY-30 to control the content on all TV channels which inturn allows correctional officers to control what is displayed on every TV.  Presentation templates are used to “text crawl” an important message at the bottom of every screen, channel overrides and parental controls are used to block offensive content, and a regularly scheduled video can present the daily rules as a reminder to offenders.  In addition, dedicated correctional channels can be created for education, religion, information, re-entry training, and more.  Healthcare, education, and other properties will also find the MX-400HY feature set a valuable asset over traditional linear TV suppliers. 

When selecting the right FlexStream HY unit for your facility, you need to consider the TVs that will be receiving the signal.  When delivering the channels over a coax network, older TVs need special treatment and as such every channel must be encoded in the MPEG2 format.  The MX-550HY can meet these requirements.  Later model smart TVs can decode the more modern h.264 encoded video.  For facilities that don’t have any older TVs, the MX-400HY or MX-500HY will meet your needs. See comparison charts below for further information.

FlexStream HY devices are best in class:

Tightly integrated “one box” solution provides superior control and ease of use over AV racks of loosely cabled equipment.

Web UI provides a simple, but powerful, interface for managing content and scheduling content on private TV channels.

Comprehensive, turn-key, technology simplifies installation and management of devices.

Remote management facilitates large scale enterprise level deployments.

Flexible architecture can be configured to support a wide variety of legacy video sources.

As found at:

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Applications

  • Subscription free cable TV.
  • Hotel cable TV solution including hospitality channels and premium channels.
  • Comprehensive prison cable TV system with screen content control and prison focused programming.
  • Complete senior living cable TV system with community channels and user friendly linear TV.
  • Cable TV enhancement – add multiple hospitality/community/signage channels to an existing cable TV channel lineup.

Highlights

  • Tightly integrated solution.  Most 20 – 30 channel installations are complete with one, easy to install and manage, device.
  • Remote management provides quick access to FlexCare if you need it.
  • Vast selection of TV channel source including broadcast/antenna TV, exiting devices such as media players, DVDs, or PCs, recorded media files, internet sources, and premium content partners.
  • HTML signage engine for creating dynamic content for hospitality, community, or signage channels.
FlexStream MX-400

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MX-400HY Hospitality TV Gateway

The MX-400HY is West Pond’s original hospitality TV product.  This is a well balanced system designed to create economical cable TV programming for hotels, schools, and other commercial venues. When this unit was first announced, US TVs could only decode MPEG2 digital video.  This restricted our programming sources to broadcast (antenna) TV channels, recorded files on a playlist, and a couple of live encoded channels.  The adoption of smart TVs has enabled the MX-400HY to utilize h.264 video, commonly used with internet streams, as a source for new programming.  As such, the MX-400HY has maintained a prominent role in our product portfolio.  However, if your cable network includes TVs that are not h.264 capable, you may need to look at the MX-550HY to ensure that all signals are MPEG2 encoded. 

Choose the MX-400HY as you Hospitality TV gateway when:

  • You need 20 or less in-house cable channels.
  • You can utilize the expansion capabilities of the MX-400 chassis, i.e. HDMI capture, tuners, etc.
  • You have older model TVs (not smart TVs) and you channel programming will come from: Antenna sources, Pre-encoded playlist channels, Two or fewer encoded HDMI and/or HTML signage channel.
  • You have recent model smart TVs and your channel programming will come from: Antenna sources, Pre-encoded playlist channels, Two or fewer encoded HDMI and/or HTML signage channel, Premium partner channels (via Internet).

 

As configured:

• 32 GB Storage
• 4x GigE Ethernet
• 2x Flex Bay Low Profile – 1x HDMI/Video Capture, 1x Quad DTV Tuner
• 2x Flex Bay High/Low Profile – 1x Quad Modulator, 1x Available
• 2x Internal Bay Modulator (RF Out) – Available
1x Internal Bay DTV Tuner (M1) – 1x Tuner
• 1x M.2 SATA SSD – Available
• 1x HD Encoder/Transcoder

Options:

FlexBay HP/LP (1x): 
• 4x – 6x Modulator
• HDMI/Video Capture
• HD-SDI Capture
• Quad DTV Tuner
• 1x RS-232 DVD Control 

Internal Bays: 
• 2x Modulator (RF Out)
• 1 TB SSD Storage

• 2nd HD Encoder/Transcoder

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FlexStream MX-400

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MX-400HY-30 Hospitality TV Gateway

The MX-400HY-30 builds upon the MX-400HY by replacing the HDMI capture port with a second quad tuner and increases the number of modulator outputs by 2 for a total of 6 modulator outputs.  These enhancements make this unit the perfect for locations with numerous ATSC broadcast TV networks.  Additional output modulators were also added to support up to 30 output channels. 

Choose the MX-400HY-30 as you Hospitality TV gateway when:

  • You need more than 20 but less than 30 in-house cable channels.
  • There are enough local broadcast TV channels to justify the additional 4 DTV tuners.
  • You can utilize the expansion capabilities of the MX-400 chassis, i.e. HDMI capture, tuners, etc.
  • You have older model TVs (not smart TVs) and you channel programming will come from: Antenna sources, Pre-encoded playlist channels, or Two or fewer encoded HDMI and/or HTML signage channels.
    • You have recent model smart TVs and your channel programming will come from: Antenna sources, Pre-encoded playlist channels, Two or fewer encoded HDMI and/or HTML signage channels, Premium partner channels (via Internet).

      As configured:

      • 32 GB Storage
      • 4x GigE Ethernet
      • 2x Flex Bay Low Profile – 2x Quad DTV Tuner
      • 2x Flex Bay High/Low Profile – 1x Hex Modulator (RF Out), 1x Available
      • 2x Internal Bay Modulator (RF Out) – Available
      1x Internal Bay DTV Tuner (M1) – 1x Tuner
      • 1x M.2 SATA SSD – Available
      • 1x HD Encoder/Transcoder

      Options:

      FlexBay HP/LP (1x): 
      • 6x Modulator
      • HDMI/Video Capture
      • HD-SDI Capture
      • Quad DTV Tuner
      • 1x RS-232 DVD Control 

      Internal Bays: 
      • 2x Modulator (RF Out)
      • 1 TB SSD Storage
      • 2nd HD Encoder/Transcoder

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      FlexStream MX-400

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      MX-400HY-60 Hospitality TV Gateway

      The MX-400HY-60 builds upon the MX-400HY-30 by adding one more hex modulator to create a total of 8 tuners and 12 modulators.  The additional 6 modulators can be used to add antenna sources, internal playlist sources, or premium internet channel sources up to a maximum of 60 channels.  This unit includes one restricted use encoder.  There may be encoding artifacts for high data rate applications.   

      Choose the MX-400HY-60 as you Hospitality TV gateway when:

      • You need to supply up to 60 in-house cable channels.
      • There are enough local broadcast TV channels to justify the additional 4 DTV tuners.
      • You have older model TVs (not smart TVs) and you channel programming will come from: Antenna sources, Pre-encoded playlist channels, A single encoded HDMI and/or HTML signage channel.
      • You have recent model smart TVs and your channel programming will come from: Antenna sources, Pre-encoded playlist channels, A single encoded HDMI and/or HTML signage channel, Premium partner channels (via Internet).

      As configured:

      • 32 GB Storage
      • 4x GigE Ethernet
      • 2x Flex Bay Low Profile – 2x Quad DTV Tuner
      • 2x Flex Bay High/Low Profile – 2x Hex Modulator (RF Out)
      • 2x Internal Bay Modulator (RF Out) – Available
      1x Internal Bay DTV Tuner (M1) – 1x Tuner
      • 1x M.2 SATA SSD – Available
      • 1x HD Encoder/Transcoder

      Options:

      Internal Bays: 
      • 2x Modulator (RF Out)
      • 1 TB SSD Storage

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      FlexStream MX-400

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      MX-500HY-30 Hospitality TV Gateway

      The MX-500HY-30 does not have the expansion capabilities of the MX-400HY-30, but it does support up to four HD encoders.  As such the MX-500HY is limited to four ATSC broadcast DTV tuners and does not have the HDMI capture port.  The additional encoders are often used to create multimedia hospitality channels that provide guests with information about amenities, local attractions, announcements for upcoming events, and general facility information.   

      Choose the MX-500HY-30 as you Hospitality TV gateway when:

      • You need up to 30 in-house cable channels
      • The 4 DTV tuners are sufficient to receive local broadcast channels
      • You will utilize the additional encoders for creating property channels
      • You don’t need the expansion capabilities of the MX-400 chassis, i.e. HDMI capture, tuners, etc.
      • You have older model TVs (not smart TVs) and you channel programming will come from: Antenna sources, Pre-encoded playlist channels, Multiple encoded HDMI and/or HTML signage channel
      • You have recent model smart TVs and your channel programming will come from: Antenna sources, Pre-encoded playlist channels, Multiple encoded HDMI and/or HTML signage channel, Premium partner channels (via Internet)

      As configured:

      • 256 GB Storage – M.2 SATA SSD
      • 2x GigE Ethernet 
      • 1 RS-232 DVD/BR Control
      • 2x Flex High/Low Profile Bays – 1x DTV tuner, 1x Hex Modulator (RF Out)
      • 2x Internal Bay Modulator (RF Out) – 2x Available
      • 1x Internal Bay DTV Tuner (M1) – 1x Tuner
      • 2x HD Encoder/Transcoder

      Options:

      Internal Bays:
      • 2 TB SSD Storage 
      • 2x Modulator (RF Out) 
      • Up to 4x HD Encoder/Transcoders

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      FlexStream MX-400

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      MX-550HY-30 Hospitality TV Gateway

      The MX-500HY-30 does not have the expansion capabilities of the MX-400HY-30, but it does support up to four HD encoders.  As such the MX-500HY is limited to four ATSC broadcast DTV tuners and does not have the HDMI capture port.  The additional encoders are often used to create multimedia hospitality channels that provide guests with information about amenities, local attractions, announcements for upcoming events, and general facility information.   

      Choose the MX-500HY-30 as you Hospitality TV gateway when:

      • You need up to 30 in-house cable channels.
      • The 4 DTV tuners are sufficient to receive local broadcast channels.
      • You will utilize the additional encoders for creating property channels.
      • You don’t need the expansion capabilities of the MX-400 chassis, i.e. HDMI capture, tuners, etc.
      • You have older model TVs (not smart TVs) and you channel programming will come from: Antenna sources, Pre-encoded playlist channels, Multiple encoded HDMI and/or HTML signage channel.
        • You have recent model smart TVs and your channel programming will come from: Antenna sources, Pre-encoded playlist channels, Multiple encoded HDMI and/or HTML signage channel, Premium partner channels (via Internet).

        As configured:

        • 256 GB Storage – M.2 SATA SSD
        • 2x GigE Ethernet 
        • 1 RS-232 DVD/BR Control
        • 2x Flex High/Low Profile Bays – 1x DTV tuner, 1x Hex Modulator (RF Out)
        • 2x Internal Bay Modulator (RF Out) – 2x Available
        • 1x Internal Bay DTV Tuner (M1) – 1x Tuner
        • 4 HD Encoder/Transcoder

        Options:

        Internal Bays:
        • 2 TB SSD Storage 
        • 2x Modulator (RF Out)

        • Up to 20x Encoders

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        Features Common to All HY Models

        * – Encoder/Transcoder capabilities are limited by software licensing and computational capabilities of processors.  Some configurations will not support the maximum number of encoders/transcoders for which the unit is licensed.

        Are you looking for a different feature set for your facility’s TV system?

        We can customize our devices to meet your programming needs. Check out the base specifications of our FlexStream line up.

        MX-200

        Compact single channel, shelf top system.

        FlexStream MX-400

        MX-300

        Many channels, limited I/O Flexibility

        FlexStream MX-400

        MX-400

        Two channel rack mount, most versatile with 4 option bays

        FlexStream MX-400

        MX-500

        Four channel rack mount, some flexibility

        FlexStream MX-400

        MX-550

        10+ channel rack mount, some flexibility

        FlexStream for Hospitality – Overview

        • Create and manage private TV channels
          • Major network channels
          • Private channels for amenities channels, resort channels, community channels, information channels, signage channels, more
          • Premium subscription channels
        • Compatible with your existing TVs and wiring
          • Coax wiring (or CAT5/6 for IPTV)
          • Commercial or Consumer TVs
        • Drop in replacement for aging TV headends
          • No Cable boxes
          • No Satellite receivers
          • No need for third party multiplexers, modulators, amplifiers 
        • Built for manageability
          • Easy to install, easy to configure, easy to maintain
          • While we don’t discourage our customers from enlisting help, most of our units are installed without a trained technician
          • FlexCare provides peace of mind ownership
          • Manage multiple facilities from a single web portal
        • Scalable architecture
          • Compact 1U, all in one, format.
          • No software imposed channel limits, add channels until  you run out of system resources.
          • Fully utilizing your HY unit?  Our systems complement each other.  Just add another to meet your needs

          Hospitality TV Gateway Options

          • Add modules to capture live content from other media devices (PCs, Signage Players, DVD Players, Cameras, Crestron Equipment, Etc.)
            • HDMI Capture
            • Component Video Capture
            • Composite Video Capture
            • SDI / HD-SDI Capture
            • Audio Capture ( iPOD, Radio, Streaming audio player )
            • Broadcast (antenna) TV tuner Capture
          • Expand the media library 
            • Solid state drive expansion available on most models
          • Pair your HY with an automated DVD/BlueRay player
            • Rack mounted professional DVD/BR  player and FlexStream control software
          • Increase channel count
            • Started with the basics, try adding premium channels
            • Need MPEG2 compatibility?  Add channels by licensing more encoders. 
            • Add a second unit.  Our devices are fully compatible with each other. 

          FlexStream for Channel Creators – Technical Specifications

          Program Content Sources

          • Ethernet / TSoIP sources
            • Up to 4 independently managed GigE ports.
            • IPTV, Digital Cameras, other MX units, 3rd party encoders
            • UDP/RTP
              • RTP input auto detect
              • SMPTE 2022 FEC Pro-MPEG 
            • RTP/RTSP input support 
            • HTTP input from 3rd party content providers
            • SRT for reliable low latency WAN sources
            • ULE (RFC 4326) for retransmission of complete ATSC 3.0 transports
          • Broadcast TV Tuners
            • ATSC 1.0, ATSC 3.0, DVB-T/T2, ISDB-T, DVB-S/S2
            • Demux TS for cherry picking channels on remux
          • Video Server / Recorder sources
            • Playlist driven multi-channel video server
            • On board media library with expansion to 2 TB
            • Digital Video Recorder (DVR)
            • FlexDM cloud based transcoding for TV compatibility
          • HDMI / Video / Audio Capture
            • HDMI Capture
            • Component Video Capture
            • Composite Video Capture
            • SDI / HD-SDI Capture
            • Audio Line-In Capture

          Channel Outputs

          • Ethernet / TSoIP outputs
            • Up to 4 independently managed GigE ports.
            • UDP/RTP
              • Multicast / Unicast
              • SMPTE 2022 FEC Pro-MPEG 
            • RTSP output support 
            • SRT for reliable transmissions over WAN connections
            • ULE (RFC 4326) for retransmission of complete ATSC 3.0 transports
          • ASI 
            • Up to 214 Mb/s
          • Modulated RF Broadcast
            • ATSC 1.0, DVB-T, ISDB-T

          Channel Encoding

          • Digital Video Encoders
            • Designed for TV compatibility
              • SD and HD to 1080P60 
              • MPEG2, h.264, HEVC video codecs
              • AAC and AC3 audio codecs
              • Overscan compensation
              • Audio source substitution
              • Audio gain control
            • Encode any AV source
              • Make any active source TV compatible
            • Signage presentations
              • Combine HTML multimedia with you AV source
              • Guide, L-Bar, Bug Overlay, Scroll, Image only, etc.
              • Great for programming guides, digital signage, information, cameras, etc.
            • Scheduled encoder source transitions
              • Calendar content scheduling Web UI
              • Arrange calendar events by day or week
              • Events play video from any source, stored, internet or live
              • Add HTML signage to videos, or between videos
          Senior Living TV Input/Output Diagram